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<Mastering the Art of Splash Screens in Mobile UX Design>

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When I was redesigning a side project for a mobile application, I faced the challenge of creating an introductory screen to showcase essential features for new users. It appeared to be a simple task — just a few graphics, a title, some explanatory text, and buttons to skip or proceed. Initially, I thought it would be easy; I merely had to identify 3 or 4 features to highlight.

The Splash Screen Mistake

Here’s the amusing part and the motivation behind this article. At that time, my grasp of mobile app design concepts was still evolving. Due to some misleading designs I encountered on Dribbble, I mistakenly referred to these introductory features as "splash screens." Although I was aware that the correct term was "onboarding screens," I erroneously assumed "splash screens" was also applicable.

Currently, I'm focusing on strengthening my understanding of UI/UX principles. Therefore, I decided to conduct some research before diving into design.

> How can effective splash screens be designed to truly benefit users instead of merely being skipped in favor of accessing the app directly?

I started reading articles centered on splash screen UX.

What Is a Splash Screen and Its Purpose?

A splash screen is an introductory display that appears when launching an app. Think of it as your first experience entering a luxurious hotel lobby; it sets the mood for your entire stay. Similarly, a well-crafted splash screen serves as the initial impression of your app, preparing users for the exciting features that lie ahead.

The primary function of a splash screen is to offer a branded experience during the app's loading phase, ensuring a seamless transition into the main interface and improving user experience by preventing the feeling that the app is unresponsive.

Typically, it showcases the app's logo, branding elements, or simple graphics like a loading indicator. Splash screens are not merely logo displays; they serve two significant roles in enhancing user interaction with your product:

  1. Branding and User Engagement
  2. Load Time Management

1. Branding and User Engagement

A splash screen provides a crucial moment for branding. Displaying your app's logo or brand visuals reinforces brand identity and creates a lasting first impression. The visual appeal of a splash screen can significantly impact users. Adding subtle animations or interactive elements can engage users while they wait, making the loading time feel shorter and enhancing overall satisfaction.

There are various methods to achieve this:

  • Some apps simply use their logo and brand colors as the background (like CRED and WhatsApp).
  • Others incorporate animations or movements into their logo or mascot, capturing user attention (like Uber and Disney+).

2. Load Time Management

One of the most critical reasons for having a splash screen is to mask the initial loading time. When an app starts, it must load resources, retrieve data, execute API calls, or initialize code. The splash screen covers this process, making the wait less noticeable for users. This is essential for a positive user experience; if not managed properly, it can lead to frustration, with users thinking the app is malfunctioning. The initial 10–15 seconds of app usage are crucial for user retention.

With ongoing technological advancements, load times are consistently improving, and with high-speed internet, most content loads almost instantaneously. You might wonder why splash screens are still necessary. My answer is that, while they may not always be required, they prepare for edge cases where the app might experience delays. Some loading tasks can take longer, and it’s preferable for users to see a splash screen rather than being greeted by a blank screen.

A good example is Gmail, which uses a splash screen as a loader since emails can take time to load. It displays a Gmail-branded splash screen with a progress animation while retrieving emails.

Types of Splash Screens

There isn't a single category for "splash screens" in mobile app design. Through my research, I identified two types.

  1. Static Splash Screen
  2. Animated Splash Screen

1. Static Splash Screen

A static splash screen displays a simple image or logo upon app launch. This method provides a branding moment while the app loads in the background. It’s a straightforward solution that requires minimal effort; just place your logo in the center against a solid background or a tailored illustration that reflects your brand identity.

2. Animated Splash Screen

Animated splash screens include animations, such as a moving logo or loading bar, to create a more engaging experience and provide a sense of progress during loading. Variations include:

  • Brand logo animation
  • Brand logo with progress animation

Engaging users right from the start is excellent, but it’s crucial to keep animations minimal to avoid delaying access to the app’s main content.

The 3-Second Rule

Splash screens should be brief. Users have high expectations when they install your app, and a prolonged splash screen can lead to frustration. Generally, splash screens should avoid including primary actions and should ideally last around 2 to 3 seconds, depending on your app's strategy.

When Should Splash Screens Appear?

  • Upon Installation: Ensure the splash screen is displayed when the app is installed.
  • After App Relaunch: It should also appear when the app is reopened after being closed.

For users who access the app frequently, aim to minimize or eliminate the splash screen, returning them to their previous location or managing errors in the background. Imagine waiting for a 3-second splash screen every time you wanted to check your Instagram feed or upload a photo; it would quickly become annoying. In these cases, it's better to skip the splash screen and go directly to the content, addressing any loading or errors on the main screen.

What if Loading Data Exceeds the 3-Second Rule?

You might wonder:

  • What if my app has a lot of content to load, taking 4–5 seconds or longer? Consider situations where users lack an internet connection, but the app requires one for authentication. Alternatively, the server might be down or running slowly.
  • Another scenario could involve users with outdated app versions, prompting them to update.

Although most app errors can be handled with a popup, displaying one on the splash screen can be frustrating for users. Here’s how to approach such scenarios:

  • Add a progress indicator to your splash screen if loading takes time.
  • Implement a notification screen after the splash screen to explain any issues and provide resolution steps, like updating the app.
  • For app updates, consider using in-app update methods provided by Google.

It's acceptable for a larger app to take longer than 3 seconds if substantial data is involved or if it crashes or fails to load after the splash screen.

Distinguishing Between Loaders and Progress Indicators

You might be wondering, “Aren’t these just loaders?” If this thought crossed your mind, it's important to understand the difference between a splash screen and a loader or progress screen. Here’s a breakdown:

Primary Function

  • Splash Screen: Focuses on branding and creating a first impression.
  • Loader or Progress Screen: Provides feedback on ongoing processes and their status.

Timing

  • Splash Screen: Appears right at app launch.
  • Loader or Progress Screen: Appears during lengthy operations after the app has launched, like data fetching.

Visual Elements

  • Splash Screen: Usually static or includes simple branding animations.
  • Loader or Progress Screen: Features dynamic elements indicating progress, such as spinners or progress bars.

User Perception

  • Splash Screen: Creates a positive initial impression and reinforces brand identity.
  • Loader or Progress Screen: Manages user expectations and keeps them informed during longer waits.

Importance of Both

  • Splash Screen: Enhances brand recognition and prevents users from seeing a blank screen during initial loading, which is crucial for a positive first impression.
  • Loader or Progress Screen: Informs users about ongoing processes, reducing uncertainty and frustration during extended operations.

By recognizing the distinctions between these two types of screens and using them effectively, you can elevate the overall user experience of your app, balancing branding with clear communication about the app’s status.

Key Points for Designing an Effective Splash Screen

Having covered the insights above, you may be wondering, “What should I keep in mind when creating a splash screen for my product?” Here are some essential points to consider:

  • The splash screen should be quick (follow the 3-second rule). How quick? As fast as possible, but never exceeding 2 or 3 seconds.
  • For regularly used apps (like WhatsApp), consider reducing this to a 1-second rule or eliminating the splash screen altogether.
  • Ensure the design is simple, bold, and visually appealing.
  • If you're adding animations to your splash screen, avoid abrupt movements. Some designers tend to overdo animations, so keep it straightforward.
  • Be prepared to handle any potential app errors immediately following the splash screen, such as update issues or version compatibility. This ensures users know that while the app has loaded, further action may be required for uninterrupted use. In short, “Integrate error handling into your splash screen to avoid unsightly popups.”
  • When designing the splash screen, ensure that its background seamlessly merges with the app's first screen.

Incorporating these considerations into your splash screen design can significantly enhance the user experience. By prioritizing quick loading times, simplicity, and smooth animations, you can create a splash screen that not only reinforces your brand identity but also engages users from the moment they open your app.

Returning to My Journey: A Reality Check

As I explored various articles, one thought lingered in my mind:

> But wait a minute, I wanted to learn about screens detailing the app and onboarding instructions?

Through further insights, I realized I had fundamentally misidentified onboarding screens as splash screens. In the past, I created numerous eye-catching UI designs inspired by platforms like Dribbble and Pinterest, where designers often referred to onboarding screens as splash screens. I thought perhaps "splash screen" was the term used by designers for onboarding, and I accepted it at the time.

I was searching for the wrong concept, but it’s okay; this experience taught me the importance of understanding the fundamentals of UI/UX terminology and how misinterpretations can occur within community platforms like Dribbble or Pinterest.

Initially, I lacked curiosity and overlooked these distinctions. However, now, after nearly a year, I recognize the necessity of being inquisitive, learning, and comprehending details as I progress as a designer.

What's Next?

Having clarified the differences, my next step is to delve deeper into how to design effective onboarding screens. I am currently compiling my learnings about optimal onboarding screen UX for another article, so stay tuned!

Thank you for taking the time to read this. I hope to have provided you with valuable insights and knowledge for crafting your next splash screen.

Articles Referenced: - A guide to the perfect splash screen - Building the perfect splash screen - 30 inspiring splash screen designs - How to Design an Unforgettable Splash Screen that Delights Your Users - Attention web designers: You have 50 milliseconds to make a good first impression!

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